Q: What are your hours of operation?
A: We are open 7 days a week from 9:00 a.m. to 8:00 p.m.
Q: How far in advance should I make my reservation?
A: To ensure availability of the equipment you are seeking, we suggest sending us a reservation request
as soon as your travel plans are confirmed.
Q: How will I know my reservation is complete?
A: After speaking with you, a confirmation # will be generated, and either given to you by phone or by email. You will know your reservation is complete if you have been given a confirmation #.
Q: Do you deliver?
A: Yes! We offer complimentary delivery service throughout the French Quarter. Just reach out to us
and we'll work with you to secure the nearest available delivery time to your request. We also welcome guests to pick up reserved equipment at our office, which is centrally located at 941 Decatur Street –in the heart of the French Quarter, just steps from Jackson Square.
Q: Do you offer tours?
A: Our mission is to provide a dependable rental resource for guests who need to get around New Orleans with ease. We do not perform tours directly. For guided excursions, we recommend the following:
Q: Is the equipment sanitized?
A: Yes. We make sure that every piece of equipment is thoroughly cleaned, sanitized, and safety checked prior to each rental. Our process includes vacuuming, steaming, and hand washing with non-toxic cleaner.
Q: What types of payment do you accept?
A: We accept cash, Visa and Master Card for our services.
Q: Is there a minimum number of days/order amount required for rental?
A: We strive to make our rates reasonable to keep rentals within reach of all who need them. For this reason, we've derived rates so that you can rent equipment from just one hours' time all the way up to weekly. Check out our rental items page
Q: How will I know how to use the equipment?
A: Before checking out equipment, our team provides a general overview of the item, demonstrates how to use each item upon request, and is on call by phone
to answer any questions you may have after an item is checked out.
Q: Do I have to pay for a lock if I rent a bike?
A: Absolutely not. Our bike rentals include a lock, helmet, and light with each rental. There is no minimum rental time to qualify.
Q: Why should I rent from New Orleans Rental Services?
A: As a locally owned and operated company, all of our equipment has been chosen to service the skinny historic streets of the French Quarter, the rolling sidewalks of the Garden District, and everywhere else in between. By reaching out to us, you can rest easy knowing that you are renting top of the line equipment, your best interest is in mind, and that you are supporting local.